All the components of our High-Performance flywheel when working in unison allows for the continual creation of value for our shareholders.

• Operating Leverage
• Capital Structure Leverage
• Overhead Leverage
• Consolidation Platform Leverage

Created by our founder Mel Payne, they describe the beliefs that guide our everyday actions, shaping our culture.

• Honesty, Integrity and Quality in all that we do.
• Hard work and shared success through employee ownership.
• Belief in the power of people through individual initiative and teamwork.
• Outstanding service and profitability go hand-in-hand.
• Growth of the company is driven by decentralization and partnership.

It all begins with having the right people in the right seats. As a people-first organization this is critical for our success.

Our leaders are empowered to drive growth, and given the resources and support to foster success.

• Energy
• Energize
• Edge
• Execution

The Carriage culture has been intentionally formed to motivate and inspire employees who are productive, efficient and energized with a Being The Best mindset. We recognize the importance of every individual that contributes to our culture and emphasize the recognition of high-performance.

We are committed to providing unique and memorable experiences to the families that we serve.

Carriages Standard Operating Model is comprised of key metrics that focus on growing market share and employing high-performing people which together drive long-term operating and financial performance.

Our ability to invest in and grow the intrinsic value of Carriage over time.

• Strategic Acquisition Model
• Internal Growth
• Share Repurchases
• Debt Payments
• Dividends