Carlos R. Quezada was named Executive Vice President and Chief Operating Officer in 2021. He joined Carriage in June 2020 and previously served as Senior Vice President of Sales and Marketing. Prior to joining Carriage, Mr. Quezada was a Managing Director for Service Corporation International from 2009 to 2020, where he served in leadership roles for both sales and operations. Mr. Quezada joined the deathcare industry after serving in the hospitality industry where he held a variety of leadership roles, including Chief Operating Officer, President and Chief Executive Officer for privately held multiunit companies. Mr. Quezada has a Masters in Management from Tulane University and an MBA with an emphasis in Finance from Universidad Francisco Marroquin.