Member since 2013
Area of Concentration
Relationship Building, Cemetery Operations and Strong Sales Retention
Conejo Mountain Funeral Home, Memorial Park & Crematory CA.
I foresee that Conejo Mountain Funeral Home, Memorial Park, & Crematory will continue to be a leader in our market community by simply applying the basic principle of treating each person that walks through our doors like family. Our successful relationships with our families are testaments to who we are as a company.
As managing partner, I know that my attitude and the attitude of my staff deeply affect how we convey the essential compassion and attention-to-detail that our families deserve: i.e. The “trickle-down” effect. In other words, caring, well-informed employees translate to comforted, well-served families and, ultimately, the overall successful “Guest Experience”. One person, one family at a time.
I asked a customer who recently lost a family member what made her Conejo Mountain experience meaningful and comforting. Her answer: “That’s easy: The people who work here.”
Steve has been overseeing Funeral Home/ Cemetery combination operations for over 30 Years. Steve would invite any Managing partner to please contact him at anytime.