Area of Concentration
Market Changes; Ways to Adapt to Changes, Staff Accountability
Forastiere Funeral Homes
As president of four funeral home locations in Western Massachusetts, I encouraged our company’s partnership with Carriage beginning in 1998. We have been a leader in our market, creating positive customer/guest experiences and unique ceremonies and services, all while achieving high levels of customer satisfaction. We also have experience dealing in competitive markets and in anticipating change within those markets, as well as defining the benefits that can be derived from making good choices related to change.
I am always willing to share ideas and experiences with my peers and assist in implementing plans for success. A member of the Standards Council since its inception, I am honored to be part of the reboot and the forward focus upon which the company has embarked.