Please ensure Javascript is enabled for purposes of website accessibility Our Company - Carriage Services

Get to Know Carriage

Our Purpose

Our purpose of creating premier experiences through innovation, empowered partnership, and elevated Service, guides all our daily interactions. It reflects our commitment to honoring every life while continually improving how we support each other.

Understanding Our Partnership Model

Our businesses continue to operate with the identity and relationships they have built in their communities, while gaining access to shared expertise in areas such as operations, marketing, technology, and business strategy. This structure allows our teams to stay focused on serving families while strengthening their businesses for the future.

Our Story

Carriage Services was founded in 1991 with the belief that great companies are built around strong people, culture, and leadership. Today, Carriage is a network of funeral homes and cemeteries, each with its own history and deep ties to the families it serves. By preserving those local connections while providing resources and operational support, Carriage has developed a model designed for long-term growth.

The Carriage Difference

What makes Carriage unique is the way our businesses work together. Our locations are led by teams who know their communities well, but they are also connected through a broader network that shares ideas, experience, and support. Leaders across the organization collaborate, exchange best practices, and learn from one another. This culture of partnership helps our businesses grow, adapt, and continue improving the way we serve families.

Executive Leadership

Carlos R. Quezada

Vice Chair of the Board and Chief Executive Officer

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Steven D. Metzger

President and Chief Operating Officer

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John Enwright

Senior Vice President, Chief Financial Officer and Treasurer

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Carlos R. Quezada

Vice Chair of the Board and Chief Executive Officer

Carlos Quezada became Chief Executive Officer of Carriage Services in 2023, bringing over three decades of leadership across funeral services, large-scale operations, and customer experience, including more than a decade at Service Corporation International
before joining Carriage in 2020.

Since stepping into the CEO role, he has sharpened the company’s strategic direction, strengthened its culture, and focused on the elevation of experiences that Carriage delivers to the families it serves.

His leadership is guided by a belief that families deserve premier care and that the people who provide it deserve an organization built to support them. That belief sits at the center of Carriage’s 2030 Vision, and the work being done every day to achieve it. Carlos holds a Master’s in Management from Tulane University and an MBA in Finance from Universidad Francisco Marroquín.

Steven D. Metzger

President and Chief Operating Officer

Steve Metzger serves as President and Chief Operating Officer of Carriage Services, overseeing Operations, Sales, Marketing, and Corporate Development. He joined Carriage in 2018 and has held several senior roles across the organization, including General Counsel, Chief Administrative Officer, and President giving him a thorough understanding of the business from multiple vantage points.

Before Carriage, Steven served as General Counsel for a publicly traded restaurant company and spent seven years at Service Corporation International in legal and compliance leadership. He began his career as a litigator in Houston and holds a B.A. in Government and a Juris Doctorate from the University of Texas at Austin.

That foundation in law and operations informs how he leads today, with an eye toward sound decision-making, organizational alignment, and the steady execution that sustainable growth requires.

John Enwright

Senior Vice President, Chief Financial Officer and Treasurer

John Enwright joined Carriage in January 2025 as Senior Vice President, Chief Financial Officer and Treasurer, overseeing Finance, Accounting, Investor Relations, Information Technology, and Supply Chain.

He has a substantial background in financial leadership across consumer and retail businesses, including CFO roles at Vera Bradley and Edible Brands, and nearly fifteen years at Tiffany & Company where he held progressive finance roles across the Americas. His experience, spanning financial planning, treasury, M&A, investor relations, and supply chain provides Carriage a financial leader who understands how to allocate capital with discipline and support growth with structure.

John holds an M.B.A. in Finance from Seton Hall University and a B.S. in Accounting from Montclair State University.

Sam Mazzu

Vice President, General Counsel and Secretary

Sam Mazzu serves as Vice President, General Counsel and Secretary of Carriage Services, overseeing the company’s legal function and providing counsel across the organization. He joined Carriage in 2019 and has taken on increasing responsibility since, moving through several legal leadership roles before stepping into the General Counsel position.

Before Carriage, Sam spent over twelve years at Marathon Oil Corporation, where he built a deep foundation in corporate and finance law that informs how he approaches the complexity of a growing, publicly traded company. His tenure at Carriage gives him an understanding of the business that goes beyond the legal function. He understands how Carriage operates and what it takes to support growth responsibly.

Sam holds a B.B.A. in Finance and International Business from Baylor University and a Juris Doctorate from the Thurgood Marshall School of Law.

Shane T. Pudenz

Vice President of Sales

Shane Pudenz serves as Vice President of Sales at Carriage Services, leading the company’s sales organization across its portfolio of funeral and cemetery businesses.

He joined Carriage in 2020, bringing nearly a decade of experience at Service Corporation International where he led multi-market sales teams as a Sales Director. His background of managing sales performance across multiple locations and markets translates directly to what Carriage’s sales function requires: consistency, accountability, and the ability to develop people who serve families at the highest level. Shane holds a B.A. in Mass Communications from Grandview University.

Christine Ngo

Vice President of Human Resources

Christine Ngo serves as Vice President of Human Resources at Carriage Services, leading the people function for an organization where the quality of its teams directly shapes the quality of care families receive. She joined Carriage in 2014 and has grown alongside the company, taking on expanding responsibility within HR over the past decade before stepping into her current role.

Her background in marketing and demographic analytics gives her a perspective on people and culture that goes beyond traditional HR, she understands how to read an organization, identify what it needs, and build toward it with intention. Christine holds a B.B.A. in Economics and a B.A. in English from Texas Christian University.

Alfred White

Vice President of Marketing

Alfred White serves as Vice President of Marketing at Carriage Services, leading the company’s marketing function across its portfolio of funeral and cemetery businesses. He joined Carriage in 2022 and has held progressive marketing leadership roles within the company since.

His career spans marketing agency and corporate marketing, beginning at J. Walter Thompson and moving through roles at Caterpillar, Cameron International, and Consolidated Services of North America. That range gives him a grounded, practical understanding of how marketing performs across different business contexts and customer relationships.

Alfred holds a B.S. in Marketing and International Finance from Trinity University in San Antonio, Texas.

Paul D. Elliott

Vice President of Operations

Paul Elliott serves as Vice President of Operations at Carriage Services, bringing a depth of experience in funeral service that is difficult to replicate. His career spans four decades in the profession, beginning in his family’s funeral home in Kansas, moving through nearly two decades of operations and sales leadership at Service Corporation International, and joining Carriage in 2012 where he has led regional and senior operations roles ever since.

That progression, from family business to large-scale corporate operations to Carriage, gives him a genuine understanding of what elevated funeral service looks like at every level of the business. His unique perspective shapes how he supports the operators and teams that carry Carriage’s standards into their communities every day. Paul holds a degree from the University of Kansas and is a graduate of the Dallas Institute of Funeral Service.

Robbie Pape

Vice President of Operations

Robbie Pape serves as Vice President of Operations at Carriage Services, bringing thirty years of experience across funeral and cemetery operations, finance, sales, systems, process improvement, and audit. Few people in this profession understand the full operational picture the way she does and that range is exactly what her role at Carriage requires.

As a Certified Public Accountant with a background in marketing and information systems, she approaches operations with both financial discipline and process-level precision. With Carriage, that means helping locations run more efficiently, identifying where improvements create real impact, and supporting the field teams who deliver care to families every day.

She holds a degree in Marketing and Information Systems from Baylor University.

Rene Negrete

Vice President of Operations

René Negrete joined Carriage as Vice President of Operations in February 2026, bringing over fifteen years of leadership experience in funeral and cemetery operations, sales, and marketing. His background spans a decade at Service Corporation International, where he led preneed sales across North America and five years as

Senior Vice President of Sales and Marketing for a leading cemetery and funeral company in the southern California market. That experience gives Carriage a leader who understands both the operational and revenue sides of the business, and how the two work together to serve families and sustain growth over time. He holds a B.A. in Communication from the University of Southern California and an M.S. in Management and Leadership from Pepperdine University.

Kathy Shanley

Chief Accounting Officer

Kathy Shanley serves as Chief Accounting Officer at Carriage Services, joining the company in 2024 after a thirty-year career at Service Corporation International. At SCI, she held progressive roles across financial reporting, general accounting, and audit, ultimately serving as Assistant Vice President and Assistant Controller.

Her depth of experience in the industry’s financial operations translates to her understanding of accounting structures and steady leadership of the financial infrastructure that supports Carriage.

Kathy is a Certified Public Accountant and holds both a B.S. and M.S. in Business Administration from LeTourneau University.

Rob Franch

Chief Information Officer

Rob Franch serves as Chief Information Officer at Carriage Services, joining the company in 2022. He brings a career built on leading technology functions at significant scale, including eight years as Chief Technology Officer at Cushman & Wakefield, where he oversaw application, infrastructure, and collaboration delivery across more than 48,000 employees in 60 countries. Earlier in his career he held senior technology leadership roles at Aon Corporation, Bank of America, and LaSalle Bank.

That background gives Carriage a technology leader who has operated at every level of complexity and who can build the systems, infrastructure, and capabilities that a growing organization needs to operate efficiently and serve families.

Rob holds a degree from the University of Iowa.

Kyle Emerich

Managing Partner

Tripp Carter

Managing Partner

Dorn Rademacher

Managing Partner

Christine Amittone

Managing Partner

Vic Holland

Managing Partner

Bridgette Oester

Managing Partner

Justin Luyben

Managing Partner

Evans Brown & Hemet Valley Mortuaries – CA

Justin holds a Bachelor’s degree in Business from California State University, Fullerton, and he is a licensed funeral director, crematory manager and pre-need counselor in the state of California. He joined Carriage in November of 2007 through the acquisition of a family business and was promoted to Managing Partner in 2011. Justin oversees the operations of 4 funeral homes that average 1,000 calls annually and also manages a crematory. He excels at developing a team and leading people to a common goal.

Steven Mora

Managing Partner

Conejo Mountain Funeral Home, Memorial Park & Crematory CA.

I foresee that Conejo Mountain Funeral Home, Memorial Park, & Crematory will continue to be a leader in our market community by simply applying the basic principle of treating each person that walks through our doors like family. Our successful relationships with our families are testaments to who we are as a company.

As managing partner, I know that my attitude and the attitude of my staff deeply affect how we convey the essential compassion and attention-to-detail that our families deserve: i.e. The “trickle-down” effect. In other words, caring, well-informed employees translate to comforted, well-served families and, ultimately, the overall successful “Guest Experience”. One person, one family at a time.

I asked a customer who recently lost a family member what made her Conejo Mountain experience meaningful and comforting. Her answer: “That’s easy: The people who work here.”

Steve has been overseeing Funeral Home/ Cemetery combination operations for over 30 Years. Steve would invite any Managing partner to please contact him at anytime.

Don Patteson Jr.

Non-Executive Chair of the Board

Donald D. Patteson, Jr. was the founder and, prior to its sale in June 2014, the Chairman of the Board of Directors of Sovereign Business Forms, Inc. (“Sovereign”), a consolidator in a segment of the printing industry. He also served as Chief Executive Officer of Sovereign from August 1996 until his retirement in August 2008. Prior to founding Sovereign, he served as Managing Director of Sovereign Capital Partners, an investment firm specializing in leveraged buyouts. He has also served on the Board of Directors of Rosetta Resources Inc. and Cal Dive International, Inc.

 

Mr. Patteson received both his BA and an MBA with a concentration in finance from the University of Texas at Austin.

Carlos R. Quezada

Vice Chair of the Board and Chief Executive Officer

Carlos Quezada became Chief Executive Officer of Carriage Services in 2023, bringing over three decades of leadership across funeral services, large-scale operations, and customer experience, including more than a decade at Service Corporation International
before joining Carriage in 2020.

Since stepping into the CEO role, he has sharpened the company’s strategic direction, strengthened its culture, and focused on the elevation of experiences that Carriage delivers to the families it serves.

His leadership is guided by a belief that families deserve premier care and that the people who provide it deserve an organization built to support them. That belief sits at the center of Carriage’s 2030 Vision, and the work being done every day to achieve it. Carlos holds a Master’s in Management from Tulane University and an MBA in Finance from Universidad Francisco Marroquín.

Douglas B. Meehan

Director

Douglas B. Meehan currently serves as an advisor for Miri Capital Management, a privately owned investment firm focused on investments in software, industrial and business services, and financial platforms, which he joined in March 2026.  Prior to joining Miri Capital Management, he served as the Co-Chief Investment Officer for van Biema Value Partners, LLC, an investment management firm, from May 2012 to September 2025. Prior to joining van Biema Value Partners, Mr. Meehan worked as a research analyst at a proprietary securities fund within Sentinel Real Estate Corp., a privately held real estate investment advisor in New York. He also worked with Duma Capital Partners, a multi-strategy hedge fund, as a research analyst.  Mr. Meehan brings to the Board extensive experience in financial markets and real estate, as well as experience with sophisticated transactions.  He received a BA in Philosophy from Columbia University, a PhD in Philosophy and Cognitive Science from the City University Graduate Center, and an MBA from Columbia Business School, where he participated in the Applied Value Investing Program.

Julie Sanders

Director

Julie Sanders has over 30 years of financial and audit leadership experience, along with extensive experience in transformative initiatives as it relate to financial systems, including the development and implementation of large-scale enhancements and capabilities. Ms. Sanders currently serves as Senior Vice President and Chief Audit Executive at Dell Technologies (“Dell”), a publicly traded, technology and services company.  Ms. Sanders joined Dell in 2002, and has held a variety of finance, accounting and management roles. Prior to her Chief Audit Executive appointment in 2021, Ms. Sanders was previously Senior Vice President, Global Auditing & Consulting, from 2018 to 2021, and Senior Vice President, Global Revenue, from 2014 to 2018, for Dell.  In these leadership roles, Ms. Sanders was responsible for global revenue recognition, revenue operations and global accounting, along with overseeing financial planning and analysis for Dell’s commercial business.  Before joining Dell, Ms. Sanders served as Chief Financial Officer for Jardine Foods and Merinta, and also held accounting and finance management positions at Bear Stearns and J. Crew.  Ms. Sanders holds a B.B.A. in Accounting from Baylor University and is a Certified Public Accountant.

Dr. Edmondo Robinson

Director

Dr. Edmondo Robinson brings over 25 years of executive leadership in digital health and innovation, healthcare delivery, and management. He currently serves as a professor of Internal Medicine and Oncologic Science at the University of South Florida’s Morsani College of Medicine. From 2019 to 2024, he was Senior VP and Chief Digital Officer at Moffitt Cancer Center, founding and leading the Center for Digital Health where he leveraged digital innovations to improve care delivery. Prior to that, Dr. Robinson was Chief Transformation Officer and Senior VP of Consumerism at ChristianaCare from 2017 to 2019, where he drove the shift to value-based care and digital strategy, along with developing and managing ChristianaCare’s consumerism and digital strategies.

Dr. Robinson has been a board member at Ardent Health Services (NYSE: ARDT) since 2022, serves as a trustee at the University of Vermont Health Network, and chairs the National Advisory Council for AHRQ. He is a fellow of the American College of Physicians, a senior fellow of the Society of Hospital Medicine, and an Aspen Institute Health Innovators Fellow. He holds a B.S. in Animal Physiology and Neuroscience from the University of California (San Diego), an M.B.A. with an emphasis in health care management from the Wharton School at the University of Pennsylvania, an M.D. from the University of California, Los Angeles, and a master’s degree in health policy research from the University of Pennsylvania.

Somer Webb

Director

Somer Webb has over 17 years of financial leadership experience, along with extensive experience in financial planning and analysis, M&A, and driving organic growth through business intelligence insights. She most recently served as Chief Financial Officer (“CFO”) of iFit, Inc., a leading health and fitness platform offering fitness experiences across a range of connected fitness hardware and is the #1 provider of large exercise equipment in the United States, from May 2025 to November 2025.  Prior to her CFO appointment with iFit, Inc., she was previously CFO for Authority Brands, a leading home service franchise brands company that includes 15 brands operated across more than 2,000 locations, from January 2023 to April 2025. Prior to that, she was previously CFO for Solo Brands, Inc., a direct-to-consumer platform company for outdoor and lifestyle brands, from May 2022 to December 2023, and was CFO for Kent Outdoors, a sporting goods manufacturer, from January 2022 to May 2022. Prior to Kent Outdoors, she spent six years with Worldwide Express, a global logistics provider, where she held a variety of roles of increasing responsibility beginning in 2016 and ultimately served as CFO from February 2019 to January 2022. Before joining Worldwide Express, she held leadership positions at Southwest Airlines, DaVita Healthcare Partners, Match Group, Amazon, and Yum Brands. Ms. Webb holds a B.B.A. in Management Information Systems from Baylor University and an M.B.A. from The University of Texas at Arlington.

Chad Fargason

Director

Chad Fargason currently serves as Principal for ArcVest, LLC, a fiduciary investment advisory firm dedicated to helping clients grow and protect their wealth, which he joined in October 2025. Prior to joining ArcVest, he served as Chief Business Officer for Shiftsmart, Inc., a privately held workforce solutions company, from March 2025 to July 2025. Previously, Mr. Fargason served as Senior Portfolio Manager for Vaughan Nelson Investment Management from 2013 to 2024, an investment manager with approximately $18 billion under management. Prior to Vaughan Nelson, he spent ten years with the global investment firm, KKR & Co., Inc. Mr. Fargason holds a B.A. in Mathematics from Rice University and both a Master’s and Ph.D. in Mathematics from Duke University.